Many of us feel like
we are living in cell hell – enduring misleading advertisements, billing
errors, and unexpected fees or charges on our cell phone bills. Thankfully,
some states are taking action to help consumers with a variety of new legislation.
In California, a bill moving through the legislature seeks to prevent false
or deceptive advertising, and institute new rules requiring simplified billing
and better disclosure of contract trial periods. Similar measures have been
introduced in Massachusetts and Wisconsin.
But cell phone companies are not taking this sitting down; they're urging regulators
at the Federal Communications Commission (FCC) to prevent states from passing
legislation that protects consumers. If the FCC sides with cell phone companies
and adopts weak, industry-approved national standards, then state initiatives
aimed at safeguarding consumers' rights will be stopped dead in their tracks!
Let's ensure that the FCC hears from consumers and not just industry fat
cats - Be part of the official record, tell regulators not to bar your state
from improving your cell phone service!
Text
of Petition:
Don't
Let the Cell Phone Industry Write Its Own Rules!
Dear Commissioners:
Don't prevent states from fixing my cell phone problems. I am writing to oppose
CG Docket No. 04-208 and WT Docket No. 05-194, which will unjustly take away
the authority of states to tackle problems with cell phone service, including
abusive cancellation penalties. Worse, the proposal will put in place a weak
set of cell phone company-endorsed rules that offer no improvements in service
or enforcement.
Although CG Docket No. 04-208 purports to address consumer frustration with
confusing cell phone bills, hidden fees and misleading advertising, the proposal
does little for consumers. In the name of helping us, the agency is proposing
to block states from passing their own pro-consumer laws. As bad, WT Docket
No. 05-194 would bar state courts from enforcing state law when it comes to
unfair and abusive cell phone contracts. That's going too far.
States are responding to consumer complaints. Don't stop them! And don't give
in to adopting weak, industry-drafted rules in their place.
The FCC should stand up to the cell phone industry, and respect states rights
and strong consumer protections.
Sincerely,
[Your name]